
Cancellation & Rescheduling Policy
Our goal is to provide quality dental care in a timely manner. In order to do so, we ask that patients adhere to our cancellation and no show policy. This policy enables us to better utilize available appointments for our patients in need of dental care.
We understand that there will be times when you may need to cancel/reschedule an appointment. If you are able to cancel/reschedule your appointment at least 24 hours prior to your scheduled appointment, there will be no fee. Please call us at 714-562-0402 or text 714-681-0272 to cancel/reschedule an appointment.
If you are cancelling at least 24 hours in advance, but it is after office hours, please leave your information with our answering service.
No-shows and last minute cancellations inconvenience other patients that need dental care. If you cancel/reschedule less than 24 hours in advance or simply “No-Show,” we unfortunately must still compensate our staff for their time.
Your business is very important to us but we hope you can understand that our highly skilled expert staff have reserved that time period for you. Therefore, you will be charged a $60 cancellation fee which is nonrefundable and cannot be applied towards future treatments.